Orders and messages
Use the Pickup Board
Keep today's pickup work visible so ready orders do not get buried in the full queue.
What appears on the board
Pickup Board is for pickup work expected today. Delivery orders and pending orders stay in Orders Queue or order details, where they have the right context.
The board lists ready pickup orders only on web and in the app. It groups orders by confirmed pickup times, Scheduled Batch windows, Made to Order estimated ready times, or today labels when no specific time exists. Pending orders stay in Orders Queue and on the Dashboard.
On web, the board loads every ready pickup scheduled for today, even if the order was placed before hundreds of newer orders. Recent changes may take a moment to appear; refresh the board to check again.
How to use it
Open the board when you are in pickup mode. Review the time groups, mark orders ready as food is packed, and complete orders after pickup is done.