Payments and reports
When do I get paid?
Understand deposit timing: when card and bank-transfer payments reach your bank, what can move the date, and where to see real deposits.
How deposits reach your bank
After a customer pays, the funds are settled by VibeKitchen’s payment provider, Rainforest, and then deposited to the bank account on your payment account. Deposits are created on banking days as funds become available, so a busy day can settle into more than one deposit and a slow day may roll into the next one.
Timing depends on how the customer paid. Card and digital-wallet payments usually become available about one business day after the order. Bank transfers (ACH) take longer, commonly a few business days, because the bank network settles them more slowly.
- Card and digital-wallet orders: funds usually available about one business day after payment.
- Bank transfer (ACH) orders: usually a few business days after payment.
- Deposits are grouped and sent on banking days, not weekends or holidays.
What can move your deposit date
These timings are estimates, not a guarantee. The payment provider controls the actual deposit date, and a few normal things can shift it.
- Weekends and bank holidays push deposits to the next banking day.
- The payment method the customer used (card versus bank transfer) changes how fast funds settle.
- Provider cutoff times, set in Eastern Time, decide whether activity lands in today’s or tomorrow’s deposit.
- A brand-new payment account, or an occasional review, can add time before funds release.
See your real deposits
The Earnings page is a summary signal, not proof that money has reached your bank. Use Reports when you need the actual deposit records from the payment provider.
- 1Open Earnings for a quick payout-related summary.
- 2Open Reports and use Deposit Exports to see what was actually deposited and when.
- 3Use Transaction Details for provider-backed detail on a specific payment.
- 4Use Settings for payout account or bank changes through the secure flow.