Troubleshooting
Manage mobile notifications
Enable alerts on your phone and find order and message updates in the app.
Which alerts can I receive?
The VibeKitchen mobile app sends alerts for new orders, buyer messages on orders, refunds, deposits, payment-account issues, disputes and evidence reminders, today?s pickups, and buyers joining your Notify Me list. The morning pickup alert depends on your notification preference and eligible pickups.
Enable notifications on your phone
Sign in to VibeKitchen and allow notifications when prompted. If you previously declined, change the permission in your phone settings.
- 1On iPhone, open Settings, then Notifications, then VibeKitchen. Turn on Allow Notifications and choose your alert and sound settings.
- 2On Android, open Settings, find VibeKitchen under Apps, and open Notifications. Allow notifications and check the available alert categories. Names can vary by phone.
- 3Return to VibeKitchen while signed in. The app checks permission again if its earlier registration did not succeed.
Check the app when an alert is missing
Orders and Messages show the same order and conversation updates whether or not you receive a notification. Open the relevant order to check its status or read the conversation. You can also review deposits, disputes, and Notify Me signups from their screens in the app.
Check your phone?s Focus or Do Not Disturb settings if alerts are quiet. Notification and sound settings apply even while VibeKitchen is open.
What happens when I sign out?
Signing out removes this phone?s notification registration when the app can reach the service, so account alerts stop on that phone. Sign in again to register it. If you signed out while offline, an earlier registration may remain; you can turn off VibeKitchen notifications in phone Settings.