Privacy Policy

VibeKitchen is a tool for cooks and cottage-food sellers (“chefs”) to run a storefront and take orders. This Privacy Policy explains what Sillex Tech LLC, doing business as VibeKitchen collects, why, and what we do with it. It covers chefs who create an account and use the app, buyers who place an order through a chef’s storefront, and visitors to this website.

What we collect

When a chef creates an account and uses the app, we collect:

• Account details — name, email address, and password, handled through Amazon Cognito. We store your name and email; Cognito manages your password, and we never see it.
• Signup details — your date of birth (to confirm you are an adult and for payment verification) and your US state.
• Storefront content you enter — business name, bio, phone number, pickup/delivery address, hours, social links, and the photos you upload for your storefront and dishes.
• A push-notification token if you enable notifications, so we can send order and account alerts to your device.
• Order and messaging activity created as you operate your storefront (orders received, messages with buyers, payouts).

When a buyer places an order at a chef’s storefront, we collect:

• The contact details needed to fulfill the order (such as name, email, and phone) and the order’s items and pickup/delivery details. Buyers order as guests and do not create an account.

When anyone visits this website, we collect the waitlist and analytics data described under “Cookies and tracking” below.

Why we collect it

We use this information to create and secure your account, run your storefront, take and fulfill orders, send order and account notifications, provide support, and meet legal and payment-verification obligations. We do not use it to build advertising profiles, lookalike audiences, or any cross-app tracking.

Payments

Payments are processed by Stripe, our third-party payment processor. When a chef sets up payments or a buyer pays for an order, that financial information (such as bank or card details) is collected and stored by the payment processor under its own privacy terms. VibeKitchen does not store card or bank-account numbers. We keep only the records needed to reconcile orders and payouts (such as amounts, status, and a processor reference).

Where it lives

Account and storefront data is stored in Amazon Web Services in the United States (Amazon Cognito for sign-in, Amazon DynamoDB for records, and Amazon S3 for uploaded photos), operated by AWS on our behalf. AWS is a data processor under our account; it does not use or share the data outside of providing us infrastructure.

Who we share it with

We do not sell your data. We do not share it with advertisers or data brokers. We share only what is necessary with the service providers that make VibeKitchen work: AWS (hosting and storage), Stripe (payments), our email and push-notification providers (to deliver account and order messages), and, when a buyer orders, the chef fulfilling that order. We may also disclose information if required by law.

What we do not collect

We do not collect your device’s precise location — any address you enter for pickup or delivery is geocoded from the text you type, not from device GPS. We do not perform cross-app or cross-site tracking, and we do not use your data for third-party advertising.

Your rights

You can ask us at any time to:

• Tell you what we have on file for you.
• Correct or delete your information, or delete your account.
• Stop sending you marketing email.

Chefs can delete their account from within the app. For any other request, email us at support@vibekitchen.net with the subject line “Privacy request”. We will respond within 30 days.

Cookies and tracking

This site uses Google Analytics 4 (operated by Google LLC) to understand how visitors find and use our pages. Google Analytics sets cookies named _ga and _ga_<container-id> in your browser to recognize returning visits and group page views into sessions.

On our behalf, Google Analytics collects: page views, device and browser type, approximate location derived from your IP address, referring URL, and basic interaction events such as outbound link clicks and waitlist form submissions. Google masks IP addresses before storing or processing them, so we do not receive your precise IP. We do not use Google Analytics data for advertising, and we have not enabled cross-site or cross-app tracking features.

To opt out of Google Analytics on this site and every other site, install the Google Analytics Opt-out Browser Add-on. We also honor the Do Not Track browser signal — if your browser sends DNT: 1, we do not load Google Analytics at all on your visit.

Beyond Google Analytics, we use only essential cookies required for basic site function. Any additional marketing or analytics tooling added in the future will be disclosed here before it goes live.

Children

VibeKitchen is intended for adults running a food business and is not directed at children. You must be at least 18 to create a chef account. If you believe a child has provided us information, contact us at support@vibekitchen.net and we will delete it.

Changes to this policy

We may update this policy from time to time. If we make material changes — for example, adding a new kind of data collection, or changing where data is stored — we will update the “Last updated” date at the top. For material changes, chefs are asked to re-accept the updated Terms and Privacy Policy the next time they open the app.

Contact

Questions? support@vibekitchen.net.